The values we share create a core strength we take pride in—a strength that guides us to be the best for each other and for our customers. What makes us strong is…

 

Ownership Mentality

 

…How We Think. We are all personally invested in the success of this company, dedicating all we do to the company’s best interest. Focusing on long-term successes rather than short-term wins empowers us to take risks, make bold decisions, try, fail, and get right up and back at it again.

 

 

Team Players

 

…How We Work. Our talented and motivated employees are our greatest resource. We’re all easy-going and approachable. By coming together with a spirit of collaboration and mutual respect, we create more as a group than we ever could working independent of one another.

 

 

No BS

 

…How We Deal. From our ethical business practices to our honest communication, we do everything with integrity. We don’t do drama. We don’t do nonsense, lies, or exaggeration. When we say we’re going to do something, we do it.

 

 

Customer Centered

 

…How We Decide. At every level of communication with our customers, we want them to know that their health and well-being are central to every decision we make. We care about what you have to say. We are committed to total customer satisfaction and welcome all constructive feedback.

 

 

Problem Solvers

 

…How We Progress. With knowledge and persistence, we follow through on every detail to get our work done and get it done right. If we exhaust our resources, we seek out expert help, leaving no stone unturned. We see every single obstacle as a new opportunity for improvement and growth.

 

 

That is what we stand for.

 

This is who we are…

 

This team stands together, united by a shared desire to help customers discover a new world through healthy living

Who Started It?

 
Our founder created this company with a mission to promote natural health solutions for all

Who Leads Us?


Our leadership drives us to reach our goals using their best resources and brightest ideas

 

Who Makes It Happen?

 
Our Creative and Technical teams work together to find new ways of broadening our mission

 

Who Has Our Back?

 
Our Regulatory, Finance, and HR teams manage the technicalities to keep us safe and grounded

Who Are You Speaking With?

 
Our Customer Support team keeps our message moving and actively listens to your concerns

Who Ships It Out?

 
Our Fulfillment team ensures the safe and prompt delivery of your best health solutions

Steve Gray

Founder

 

Steve's job is to dream - To imagine a future where Primal Labs™ has become everything it is capable of being. Then to create a plan with the team that ends with the realization of that vision. And finally to support the team with the resources, motivation, and encouragement needed so they can make magic happen.

 

©2017 Primal Labs™

Meet the Team

  • Steve Gray
    Steve Gray
  • Steve Gray
    Steve Gray
    Founder: Steve's job is to dream - To imagine a future where Primal Labs™ has become everything it is capable of being. Then to create a plan with the team that ends with the realization of that vision. And finally to support the team with the resources, motivation, and encouragement needed so they can make magic happen.
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  • Nick Stephens
    Nick Stephens
  • Nick Stephens
    Nick Stephens
    VP of Marketing: Nick attended the University of Miami in Miami, FL where he studied Entrepreneurship with an emphasis on the Music Business and Entertainment Industry. After graduation, Nick discovered a love for online marketing and after running several successful e-commerce stores, he came to Primal Labs in 2013. Nick also enjoys playing the guitar, recording/producing music, and traveling.
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  • Diane Cruz
    Diane Cruz
  • Diane Cruz
    Diane Cruz
    Director of Marketing: Diane creates and manages digital advertising campaigns that drive new customer acquisition and ensures that media buys are effective and profitable. She loves creating strategic advertising plans and ads that connect people with Primal Labs™ natural solutions to improve their health.
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  • John Clark
    John Clark
  • John Clark
    John Clark
    Chief Operating Officer: John has been a member of the Primal team since 2016. He has over 25 years of operations experience and enjoys every aspect of it. John specializes in Information Technology, Customer Service/Call Center and Warehouse Fulfillment. John has a wonderful wife and two children, one in college and another serving in the United States Navy.
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  • Michelle Tormos
    Michelle Tormos
  • Michelle Tormos
    Michelle Tormos
    HR Director: Since joining Primal Labs™ in 2015, Michelle has devoted herself to the idea that loving your job means loving the culture of your company. Each day, she strives to create a fun, contemporary, and positive working environment where we all feel appreciated for the role each of us plays in the company’s growth and success.
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  • Curtis Walker
    Curtis Walker
  • Curtis Walker
    Curtis Walker
    VP of Regulatory & Technical Affairs: Curtis has worked in the dietary supplement industry since 2000, in the areas of scientific research, product development, and regulatory affairs. Curtis has been a member of Primal Labs™ team since 2016. At Primal Labs™, he works diligently to ensure that the Company and products meet the FDA and other compliance standards.
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  • Richard Owens
    Richard Owens
  • Richard Owens
    Richard Owens
    Chief Financial Officer: A member of the Primal Labs™ team since 2015, Richard has an extensive background in finance and accounting, which include large and small companies alike. In his spare time, he enjoys playing golf, home improvement and spending time with his son.
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